We are looking for an experienced and forward-thinking Senior Manager of Identity & Access Management (IAM) to lead the teams responsible for building and operating our enterprise-wide identity, authentication, authorization, and access governance systems. This leader will own the strategy, architecture, and execution of IAM capabilities that support our employees, customers, and platform services at global scale.
As the company grows, IAM is becoming a foundational pillar of our security posture and customer trust. You will ensure that our identity systems are secure, scalable, easy to use, and aligned with Zero Trust principles. This is a highly cross-functional leadership role to deliver identity services that are reliable and secure by default.
What You’ll Do:
Strategic Leadership
• Define the long-term IAM strategy, roadmap, and operating model across the enterprise and product ecosystem.
• Build scalable identity foundations that support global growth, cloud expansion, and evolving business needs.
• Establish best practices for identity lifecycle management, authentication, authorization, provisioning, and governance.
Build and Lead High-Performing Teams
• Manage and grow IAM engineering and operations teams responsible for identity services, infrastructure, and tooling.
• Mentor technical leads and engineers; foster a high-performance and high-accountability culture.
• Develop effective team structures and prioritize workstreams aligned to business and security priorities.
IAM Architecture & Engineering
• Lead the design and implementation of IAM capabilities including:
• Single Sign-On (SSO), MFA, and federated identity
• Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC)
• Privileged Access Management (PAM), Identity Governance and Administration (IGA)
• Identity lifecycle automation
• Active Directory services and identity stores
• Just-in-time access and least-privilege models
• Drive modernization of legacy systems and implementation of Zero Trust identity principles.
• Ensure scalability, high availability, and strong security controls across all identity platforms.
Governance, Compliance & Risk
• Own identity governance programs including access reviews, audit readiness, onboarding/offboarding controls, and policy enforcement.
• Partner with compliance, risk, and legal teams to meet regulatory requirements (SOC2, ISO 27001, SOX, GDPR, etc.).
• Ensure operational rigor, strong documentation, and sustainable controls that withstand audits and customer expectations.
Cross-Functional Partnership
• Work closely with Infrastructure, Product Security, Cloud Engineering, Customer Service, and Engineering to embed identity best practices throughout the organization.
• Collaborate with product teams to ensure customer-facing identity capabilities are secure, intuitive, and scalable.
• Build strong relationships with internal stakeholders and serve as a trusted advisor on identity issues.
What You Bring
• 12+ years of experience in security, identity engineering, or related technical fields
• Deep technical expertise in modern IAM technologies, directories, authentication protocols (SAML, OIDC Connect, OAuth), and identity standards.
• Hands-on architecture or engineering experience within cloud environments (AWS/OCI/Azure).
• Experience implementing Zero Trust identity models and privileged access management frameworks.
• Strong understanding of identity governance, compliance requirements, and internal/external audit processes.
Proven track record of leading high-performing teams and delivering complex, cross-functional programs.
• Excellent communication, influencing, and stakeholder management skills.
Responsibilities
Qualifications