Senior Manager – Strategy & Sales Operations (United States)

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

Job Description:

ABOUT THE POSITION:

The Role will be instrumental for shaping our long-term, ambitious growth strategy in United States. This role will provide strategic planning and critical business intelligence, working as an integral part of our commercial organization to support our success in key markets for energy storage, and support efforts to expand the market for energy storage into new segments and customer verticals. The role will be focused on the United States market.

This will require you to develop a deep understanding of electricity markets, our customers, technical and commercial product requirements, as well as opportunities and entry barriers to help develop and shape our medium-term sales and product strategy. You will be working as part of the United States Sales & Commercial Team, responsible for sales strategy and planning, business and market intelligence, and market development. As an integral member of the commercial team, you will drive our commercial strategy, sales planning and forecasting, strategic marketing, external stakeholder communication and thought leadership. The energy storage industry changes monthly – this role will be crucial to meeting the needs of our customers today and in the future.

This role will:

• Require the combination of deep market intelligence with detailed business insights and sales data to set the sales team’s strategic direction, while improving processes and manging the local implementation of key sales tools.
• Research, analyse and interpret market developments, providing critical business intelligence informing and shaping our commercial, product and digital strategy with a focus on the United States.
• Develop forward looking market forecasts and business case analysis to support decision making across the organization – procurement, product, sales, etc.
• Evaluate, implement, and manage the sales technology stack within the US sales team, including the customer relationship management (CRM) system.
• Responsible for the integrity and accuracy of sales data in the CRM. Collecting, analysing, and reporting on sales data to provide insights to sales managers and executives, helping them make informed decisions.
• Collaborate with sales, marketing product, digital, services and execution teams to define market and customer segmentation, creating and implementing go-to-market strategies, and defining product vision, positioning, pricing, and promotion.
• Lead regular efforts to integrate market knowledge, strategic insight and a strong customer focus to help our organization expand into new verticals and create great products to serve the market.
• Help develop onboarding and ongoing training materials for the sales representatives.
• Be a thought leader, proactively developing content and representing Fluence at industry events, closely working with our marketing team to position Fluence in the United States.

What will our ideal candidate bring to Fluence?

• The preferred candidate should have a minimum of an undergraduate degree, with a postgraduate degree or MBA preferred.
• At least 5 years of experience in the energy or clean tech sectors with a proven appitude for driving strategic efforts; and / or experience in a sales operations management role.
• Possess an entrepreneurial drive for getting things done and a “whatever it takes” attitude. Exhibit a forward leaning posture, high ownership, and diligent pursuit of new opportunities.
• Proficiency in collecting, cleaning, and interpreting sales data, including expertise in Microsoft Excel, SQL, and business intelligence (BI) platforms such as Tableau or Power BI.
• Deep knowledge of Salesforce, including managing, auditing, and ensuring the integrity of CRM data.
• The ability to develop long-term sales strategies and define Key Performance Indicators (KPIs) in alignment with broader company objectives.
• Ability to identify and eliminate bottlenecks within the sales funnel to improve efficiency and reduce friction for sales representatives.
• Strong analytic skills with an ability to contextualize knowledge in new environments
• Strong presentation and interpersonal skills required. The candidate should be capable of creating compelling arguments and communicating them to audiences composed of technical, commercial, and regulatory backgrounds.
• Efficient and creative problem-solver who is mindful of business objectives and communication styles.
• Eagerness to work in a collaborative, dynamic, and team-based environment.
• Excellent organizational skills and attention to detail.
• Demonstrated business judgement and individual initiative. The ability to work with minimal supervision.
• Strong knowledge of power markets, renewable energy or energy storage technology and eagerness to learn.
• English native proficiency

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

Equal Opportunity Employer
At Fluence, we believe great teams are built on a collaborative and connected culture. We’re proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law.

Work Authorization
To join our team, you’ll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship. Please note that Fluence does not sponsor work visas for this position.