Scheduling Coordinator

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Valmont is currently seeking a highly motivated and talented individual for the Scheduling Coordinator position in West Point Nebraska Coatings site. This position will handle customer inquiries and delivery and completion dates. And determine the scheduling of customer products through the galvanizing operations to meet completion dates. This position reports to the Shipping & Receiving Crew Lead.

Essential Functions:

• Prepares, coordinates, and maintains daily and weekly processing schedules for a two-shift operation and its processes.
• Prepares, coordinates, and maintains the scheduling of all unplanned requirements as necessary when production problems or high priority situations are encountered.
• Coordinates and liaisons all required services between customers, production department, and sales department, with order status.
• Coordinates and liaisons with customers regarding needs for galvanization and preparation requirements for all materials. This includes the necessary venting of materials for proper stripping, cleaning and galvanization of all materials.
• Confers with production supervisors to communicate specific customer information, turn-times and delivery requirements.
• Directs investigation of production status regarding order completion requirements and customer satisfaction criteria.
• Demonstrates and utilizes continuous improvement efforts with respect to operations, efficiencies, turnaround times, and work cooperatively and jointly to provide production supervisors with the required information to deliver expected production results.
• Assists with the continuous development of customer loyalty and satisfaction.
• Use software tools to create, organize, update and administer the production schedule
• Work daily with production supervisors to meet customer commitment request

Other Important Details about the Role:

• Communicates with various levels of staff regarding any changes to production to ensure customer satisfaction as well as ensure downtime is kept to a minimum.
• Respond to customer questions, concerns, and request
• Ability to deliver resolutions in a prompt, positive & professional manner
• This position reports into the Shipping & Receiving Crew Lead and does not have any direct or indirect reports
• This role does not require travel
• Support other administrative task and PPE locker

Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):

• High School Diploma or GED equivalent
• Excellent communication and customer service skills
• Ability to recognize and analyze problems and bring to management’s attention
• A strong working knowledge of Microsoft Excel, Microsoft Word and Microsoft Outlook, plus the ability to quickly learn and adapt to new software
• The ability to learn and adapt quickly to new computer programs
• Must have a pleasant and friendly “can do” attitude
• Possess knowledge of transportation terms & manufacturing processes
• Ability to lift up to 40 pounds, although most frequent lift is up to 10 pounds
• Ability to be exposed to outdoors elements for moderate durations of time
• Ability to wear all required Personal Protective Equipment (PPE) when inside and outside the production facility
• Must be a person of passion and integrity who has the drive to excel and deliver exceptional results
• Experience in a similar role of 1-3 years
• Perform all other duties as assigned by Crew Lead or Operations Manager

Highly Qualified Candidates Will Also Possess These Qualifications:

• Associates or bachelor’s degree in business or related field
• Minimum two to three years’ experience in Scheduling in a service provider Company
• 3 plus months experience in a manufacturing, processing or construction environment
• Bilingual preferred English/Spanish

Working Environment and Physical Efforts:

Work is typically performed in an office setting and in the yard. 80% of the work performed is in an office setting and 20% is performed outside determining the work content of material on hand. While outside the incumbent is exposed to weather typical with the changes of the seasons. Walking in areas which are very rough, slick, and at times muddy. Will contend with ice- and snow-covered material and walks in the winter. Potential for falls due to climbing into and onto trailers as well as slick working conditions. The required safety equipment in the yard areas are steel-toed boots with metatarsal protection, hard hat, and safety vest and glasses.

The incumbent is regularly required to sit for periods of time, as well as talk and listen on the phone and in personal conversations or meetings. They are required to use hands to finger, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. The incumbent is occasionally required to move about the office and must utilize proper ergonomic safeguards such as monitor height and positions, keyboard location and height and proper wrists rests. The incumbent must occasionally lift and/or move up to 40 pounds in working with large files, binders, and computer equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family’s overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:

• Healthcare (medical, prescription drugs, dental and vision)

• 401k retirement plan with company match

• Paid time off

• Employer paid life insurance

• Employer paid short-term and long-term disability including maternity leave

• Work Life Support

• Tuition Reimbursement up to $5,250 per year

• Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more

Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.