5

Sales Support Analyst

5
Full-time
On-site
Irving, TX
Energy Efficiency

This role accelerates sales by supporting Energy Advisors with administrative tasks.  You’ll be the trusted source of data organization and integrity across our internal systems.  This role serves as a key liaison between Sales and Operations, ensuring information flows smoothly and efficiently.  The ideal candidate is highly organized, detail-oriented and comfortable working behind the scenes to support revenue-generating activities. 

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What you’ll do:
  • Maintain accurate administrative setup and data integrity across internal systems
  • Collaborate with Advisors to review, update, and clean data to ensure accuracy and consistency across platforms
  • Prepare and deliver system-generated client reports
  • Communicate directly with small- to mid-sized clients regarding minor energy contract requests and updates
  • Provide inbox and communication support
  • Coordinate with the Pit Crew (Operations) to resolve customer service issues, ensuring a positive client experience
  • Coordinate meeting logistics and scheduling, ensuring details are handled smoothly
  • Support the Sales and Operations teams by managing administrative tasks that improve efficiency and reduce process gaps
  • Provide occasional office administrative support as needed


What You’ll Bring
  • 2 to 5 years of experience in sales support, operations, client services, or an administrative role
  • Experience working within CRM platforms, preferably HubSpot
  • Comfort working with data and internal systems, and keeping information clean and accurate
  • A naturally organized, detail-oriented approach to your work
  • The ability to manage multiple priorities with strong follow-through and attention to detail
  • Strong communication skills and confidence working with both teammates and clients
  • Energy industry experience is a plus
  • Ideally based in the Dallas–Fort Worth (DFW) area


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