Project Engineer (Spare Parts)
Status: Exempt (salaried)
Department: Plug Systems Solutions
Position Summary
The aftermarket engineer spare parts is the initial technical resource for handling inquiries from an international client base, for spare parts for customized engineered products packages. The aftermarket engineer is responsible for providing quotations for the required parts to the client and following up proactively to secure the business for the company. You will be the first point of contact for external and internal clients to maintain the spare parts strategy and have the possibility to develop a strategy for increasing the spare parts intake.
Principal Accountabilities
- First point of contact for our customers for spare parts
- Reviewing inquiries from national and international client base and agent network for spare parts for engineered products, and identifying the parts to be offered.
- Providing quotations with price, lead time, and payment terms, for spare parts in an efficient and responsive manner
- Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues;
- Assist outside sales managers in executing and achieving their territory and market business plans;
- Preparing spare parts lists for new capital equipment, and pursuing and tracking the capture of this aftermarket business
- Assist other product teams with setting up spare parts list following the spare parts strategy;
- Maintain expert level of product knowledge and application;
Education and Experience
- Diploma or Degree in technical and/or commercial program
- Your resume shows 3 - 5 years working experience in a technical commercial function;
- You are capable of working in a busy office, handling inquiries for technical parts
- You are able to speak and write Portuguese and English at a professional level;
- Your friends describe you as an outgoing and inquisitive person, a team player, who works accurately, is commercial and takes on a lot of responsibility;
Plug Power, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.