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Product Recovery Specialist

Base Power Company
Full-time
On-site
Austin, Texas, United States

About Base

Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.

About the Role

What You’ll Do

  • Maintain accurate inventory to support manufacturing, service, and distribution operations.

  • Support daily warehouse operations, including manufacturing support, cycle counts, inventory control, and material organization.

  • Perform physical recovery, staging, and initial processing of high-value and time-sensitive product hardware.

  • Execute hands-on disassembly, inspection, and safe handling of sensitive, hazardous, or large assemblies using precision tools and machinery (e.g., power tools, forklifts, electric pallet jacks, specialized recovery equipment).

  • Develop and maintain detailed procedures, specifications, and test instructions for recovery, triage, and initial refurbishment processes.

  • Move and track product through the recovery workflow by scanning items to various warehouse locations.

  • Ensure accurate logging and tracking of recovered components and critical data using CRM, ERP, and asset management systems.

  • Manage inventory, storage, and timely return of defective or recovered parts for engineering investigation.

  • Coordinate with service technicians, engineers, logistics partners, and vendors to ensure efficient and cost-effective recovery logistics.

  • Conduct initial audits and diagnostic troubleshooting to assess hardware condition and validate repair or return orders against documentation.

  • Support root cause analysis (RCA) efforts by providing accurate documentation and initial findings to design and quality engineering teams.

  • Identify and implement process improvements to enhance safety, speed, accuracy, and efficiency of inventory and recovery operations.

  • Ensure strict compliance with environmental, safety, and regulatory requirements (including hazardous materials handling).

  • Act as a technical escalation point for complex recovery challenges and field incidents.

  • Collaborate closely with recovery, design, and manufacturing engineers to provide actionable feedback from field and inventory data.

What You’ll Bring

  • Minimum of 3+ years of experience in inventory control; experience in high-volume operations is strongly preferred.

  • Experience using inventory control systems or ERPs such as SAP, WARP, MOS/MES, NetSuite, or Odoo (preferred).

  • Strong computer literacy, including intermediate Excel skills, Google Docs, and data analysis capabilities.

  • High attention to detail with a strong analytical and problem-solving mindset.

  • Ability to investigate inventory discrepancies and drive issues to resolution.

  • Ability to work independently, manage shifting priorities in a fast-paced environment, and collaborate cross-functionally.

  • Ability to lift up to 75+ lbs and obtain forklift or mobile equipment certification within a defined timeframe.

  • Bachelor’s degree in business, supply chain, engineering, or a related field, or equivalent practical experience (preferred).

  • Familiarity with bills of materials (BOMs), manufacturing parts, and production environments (preferred).

  • Experience with continuous improvement initiatives, root cause analysis, lean manufacturing, or warehouse optimization (value-add).

  • Experience managing cycle count programs and performing detailed variance reconciliation (value-add).

Entry-Level $22-$24

Mid-Level $25-$27

RSUs $1,300 Annually (5-year vest)

Our Values

  • First Principles Thinking: Question assumptions. Principles > rules.

  • Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.

  • Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.

  • Everyone’s an Owner: Follow through on commitments and own results.

  • Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.

  • Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating. We work in-person. It’s not a 9-to-5. We are all-in.

  • Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.

Do the best work of your life at Base.

Apply now
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