Customer Success Support

• Must be located in MST or PST

• Able to work 2-6pm PST Mon-Fri

• Familiarity with solar design and installation preferred, roofing and construction considered

• Ability to communicate effectively with clients

• Participate in day to day Customer Success support initiatives

• Day to day support on software chat and email

• Conduct daily reviews of the design queue, ensuring a smooth process

• Troubleshoot issues while maintaining client communication and collaboration with colleagues

• Self-starter

• Resilient

• Accountable

• Optimist

• Has a desire to innovate and find solutions

• Relentless collaboration with your team and colleagues

• People first culture

• 100% remote 

• $20 per hour, paid semi-monthly

WHO WE ARE

Scanifly is a mission-driven company driving the clean energy transition through the cutting edge technologies of reality capture 3D modeling, cloud computing and AI. Our platform empowers contractors globally to sell, survey, engineer, install and operate home electrification projects with greater accuracy, efficiency and worker safety. We are motivated by the opportunity to transform how energy projects are developed, by the larger impact this will have on the environment, and in support of a more resilient and independent energy system. We are looking for individuals who thrive in a fast-paced environment, approach their craft with passion, proactiveness, and a team-first attitude. Let’s build something that matters!

Scanifly is an equal opportunity employer. We expect all employees to maintain an inclusive environment, free from discrimination and harassment. We expect all employees to lead with empathy, respect and kindness. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.