The Application Engineer has a strong connection to the trade of welding and technology and can work both independently and as a team player. This position is responsible for implementing and following the sales strategy by using in-depth and advanced welding techniques. The Application Engineer demonstrates the value of Fronius products and services to new and existing customers. The goal is to provide welding support to our regions and customers as well as the promotion of the Fronius brand in the welding industry with the purpose of increasing market share. This position requires frequent travel to customer sites, installation sites, and meetings.
Tasks and Responsibilities
- Assumes responsibility for supporting all aspects of Fronius welding technology and equipment
- Carries out weld tests for clients or prospective clients and documents the results on Fronius Intranet (CRM, SharePoint)
- Records all customer-related activity in the CRM Platform
- Organizes and executes products and weld tests at customer locations prior to and during production start-up
- Evaluates client needs to maximize products, services, upgrades, and overall solutions for their welding challenges
- Works with existing and prospective customers, providing guidance and support of Fronius welding products
- Understands customer needs and provides suggestions for needed spare parts as well as other materials to be stocked by customer.
- Provides customer support in product availability, pricing, quotes, special situations, information for bids, equipment documentation, and weld demonstrations
- Provides e-mail and telephone support for routine and complex welding queries/problems
- Provides technical support for the introduction of products/systems/processes into the market
- Programs, troubleshoots, and tests automated systems (such as robots and hard automation)
- Performs/Supports installations, commissioning, and training at client locations
- Designs and conducts trainings and events for Fronius regional teams and clients
- Creates and customizes training documents for new and existing customers
- Participates in trade fairs and provides product and technical guidance and support at regional and national events
- Leads and supports initiation of modifications/further development of Fronius products.
- Forwards feedback about the technical aspects of the market, competition, and products to Technical Support International
- Facilitates and leads feasibility studies
- Deals with challenges and promotes teamwork practices to achieve established goals and objectives effectively and positively
- Manages executive, mid-management, and technical decision makers within a single organization
- Promotes and supports the “Fronius Way” philosophy
- All other duties as assigned by management
Requirements
- Associate degree or bachelor’s degree required
- Must be willing and authorized to travel throughout the USA and possibly overseas
- Regular Travel
- Must have a valid driver’s license.
- Experience in the field and/or Welding Engineering Technology
- High interest in technology and in particular enjoys the trade of welding
- Knowledge of Spanish and/or German a plus
- Strong knowledge of MS Outlook, Excel, Word, Power Point
- Ability to work independently and/or remotely
- Candidate must be able to work with a team or independently as the need arises
- High degree of problem-solving skills
- Excellent communication and welding skills
- Highly organized
- Ability to work on multiple projects
- Demonstrated ability as a team contributor
- Possess a valid passport, or has the ability to obtain and pay for a valid passport
Health and Safety
- Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements.
- Ability to bend and reach, with repetitive motion.
- Hearing, naturally or with aids.
- Vision 20/20, with or without correction.
- Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending,
- Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch.
- Employees could be required to lift up to 50 pounds unassisted.
- Employees will perform duties in an office environment and a field setting.
- Employees will be occasionally exposed to tripping hazards.
- The noise level in the work environment is usually low to medium.
We offer a generous benefit package including:
- Flexible work schedule with hybrid options
- PTO available immediately plus 11 paid holidays
- Employer matched 401(k)
- Medical, Dental, and Vision covered 100% for employees
- 50% company paid Medical, Dental, and Vision for your family
- Employee Assistance Program
- Short-Term and Long-Term Disability
- Flexible Spending Accounts for Health Care and Dependent Care
Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.
Are you ready for Fronius? Apply online now and become part of the Fronius family!