Contract and Claims Manager

Global Wind Service is a leading supplier of manpower for wind turbine installation and servicing, with offices located in 13 countries and over 1.700 people working for us across the globe.

Our business is dynamic, fast-paced, flexible and adaptable to our clients’ needs in order to deliver excellent service and results.

At GWS our employees play an integral role in our vision for the future and in achieving our goal to be the preferred partner for complete wind turbine services. GWS has a strong team culture and we are always looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration.

ABOUT THE ROLE

As Contract and Claim Manager (OPS), you will play a key role in strengthening project delivery, contractual compliance, and margin protection across the organisation. You will support Project Managers as the primary contract owners by building contract and claim capability, setting standards, and providing expert advice in higher‑risk or more complex situations.

You will act as a trusted advisor and sparring partner to Project Managers, working closely with Legal and other stakeholders to ensure consistent best practice in change control, notices, and claim preparation. When matters escalate to formal dispute resolution, you will take the lead on the contract and claim workstream in close cooperation with Legal.

TYPICAL DUTIES

• Supporting and strengthening contract and claim management capability across the PM community

• Delivering contractual training for Project Managers in cooperation with Legal

• Developing, maintaining and promoting standards, templates, playbooks and minimum requirements

• Providing ad hoc contractual and claims support on projects with higher risk, complexity or customer escalation

• Advising on contract interpretation, change control, notices, extensions of time (EOT) and liquidated damages (LD) exposure

• Reviewing and supporting key contractual correspondence and claim documentation when required

• Monitoring and supporting notice compliance, scheduling discipline and variation capture on supported projects

• Leading the contract and claim workstream in formal disputes, including arbitration, in close cooperation with Legal

• Coordinating case files, evidence and external counsel support when disputes are escalated

• Acting as a sparring partner in claim strategy, negotiation and settlement discussions

• Capturing and sharing lessons learned to continuously improve contractual maturity across the organisation